VOICE AI solutions

The use of Voice AI in organizations goes far beyond automating customer service. It represents a strategic opportunity to fundamentally transform inquiry handling, significantly strengthen customer loyalty, and achieve sustainable efficiency gains—without the need to reduce staff.

Key Points:

• Fully automated inquiry handling: Voice AI enables the processing of incoming requests via phone, email, and social media channels. The AI also handles automatic email classification and response.

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• Transformation from manual to dialogue-based automation: Inquiries are no longer just processed—they are handled through interactive dialogues.

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• Seamless responses based on knowledge graphs: Verified content (especially critical for legal topics) ensures precise and trustworthy responses.

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• Relief for employees: The AI takes over repetitive inquiries, allowing employees to focus on more complex and personalized issues.